CUSTOMER CARE POLICIES
Small Works of Wonder takes great pleasure in assisting you to make your special occasion unforgettable. Our product quality and customer service are paramount--we want you to be completely satisfied with your order.
Free Proof Provided
For all Invitations and Announcements, Small Works of Wonder will: - Provide you with a free proof, prior to printing your order.
Print your order upon your approval of the proof. Please double check all text to make sure it is correct before approving your proof. Print your cards exactly as your proof appears.
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RETURN POLICY
Reprints Offered on Customer Input Errors Due to the personalized nature of our stationery, Small Works of Wonder cannot accept returns due to Customer Input Errors (e.g. typos, incorrect information), however,
Refunds or Credits--Your Choice If we make an error, Small Works of Wonder will correct the error without delay. According to your preference, we will: *If you choose a refund, please return your order in its original packaging. A refund will be issued upon receipt of the shipment at our office. Please note we reserve the right to decline any returns that do not meet these conditions. If You Must Cancel. . . Cancellations
If you need to cancel an order, please Contact Us immediately. - We will issue you a full refund if you cancel before a proof is created.
- If you cancel after your proof is created, a $20 cancellation fee will apply.
- If your order has been sent to the printer, unfortunately, we are unable to cancel it.
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CONVENIENT PAYMENTS Enjoy a Secured Shopping Cart and Convenient Payment Methods via Paypal: - Credit Cards
- Direct transfers from your bank account
If you experience any difficulties in placing an order, please Contact Us so we can assist you. Shipping and Sales Tax | Order Amount | Standard S&H | | $30 or less | $ 6.95 | | $30.00-$50.00 | $ 8.95 | | $50.01-$100.00 | $10.95 | | $100.01-$200.00 | $12.95 | | Over $200 | $15.00 | Add 5% Sales Tax to all orders shipped within Massachusetts. Please note, currently we are shipping only within the United States. | Order Tracking Once your order has shipped, you will be notified by email. |
RUSH ORDERS AVAILABLE If you need your order put into rush production, please Contact Us by phone or email. YOUR PRIVACY Your privacy is important to us and so is your trust. We are committed to respecting your privacy and collect your information for ordering purposes only. We will never sell, trade or distribute your information to a third party.
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